Contact Us: Please e-mail us at firstname.lastname@example.org, messages will be checked Monday-Friday
Turn Around Time: Our current turn around time is 2-3 weeks, while we try to get your orders out as quickly as possible please know that during higher volume times (large releases) that it can take the full 3 weeks to ship your order. Any delays in shipping will be announced in our Facebook VIP group:: facebook.com/groups/trstidbitsntreasuresvip
Shipping: We ship Tuesday-Friday via USPS. Standard shipping is First Class and orders generally arrive between 3-5 business days, you can upgrade to Priority Shipping (1-2 day shipping time) at checkout if you need your item faster. Once the orders leave our hands the responsibility lies in the hands of the USPS, if you are having problems tracking your order please contact them first.
International Shipping: We are currently only shipping to the United States and Canada, please e-mail to the above address if you wish to order and live outside of these countries. Buyers are responsible for any customs and import taxes that may apply. TR's Tidbits + Treasures is not responsible for delays due to customs.
Custom Orders: We do not offer custom orders due to the time they take to complete. We also do not offer any changes made to existing designs. Sorry for the inconvenience.
Refunds, Returns + Exchanges: We do not accept refunds, returns or exchanges. If there is a problem with your order please contact the above e-mail address.
Sizing Details: For sizing details please see the individual listings, all sizes are listed in the description. If you need a size that is not listed please e-mail us.
Safety First: Please ALWAYS supervise your little ones while wearing our bracelets as they do contain small beads and parts. They are made with a strong elastic cord and are made to withstand a lot of wear and tear, but accidents do happen. TR's Tidbits + Treasures is not responsible for ANY problems that may occur.