FAQ

Contact Us: Please e-mail us at trstidbitsntreasures@yahoo.com, messages will be checked Monday-Friday

Turn Around Time: Our current turn around time is 2-3 weeks, while we try to get your orders out as quickly as possible please know that during higher volume times (large releases) that it can take the full 3 weeks to ship your order. Any delays in shipping will be announced in our Facebook VIP group:: facebook.com/groups/trstidbitsntreasuresvip

Shipping: We ship Tuesday-Friday via USPS. Standard shipping is First Class and orders generally arrive between 3-5 business days, you can upgrade to Priority Shipping (1-2 day shipping time) at checkout if you need your item faster. Once the orders leave our hands the responsibility lies in the hands of the USPS, if you are having problems tracking your order please contact them first.

International Shipping: We are currently only shipping to the United States and Canada, please e-mail to the above address if you wish to order and live outside of these countries. Buyers are responsible for any customs and import taxes that may apply. TR's Tidbits + Treasures is not responsible for delays due to customs.

Custom Orders: We are more than happy to help you get the exact bracelet you want. Please e-mail the address above to begin the process. There may be additional costs when creating a custom order due to extra supplies needing to be ordered. Custom orders must be paid in full before any supplies are ordered and/or work is started.

Refunds, Returns + Exchanges: We do not accept refunds, returns or exchanges. If there is a problem with your order please contact the above e-mail address.

Sizing Details: For sizing details please see the individual listings, all sizes are listed in the description. If you need a size that is not listed please e-mail us. 

Safety First: Please ALWAYS supervise your little ones while wearing our bracelets as they do contain small beads and parts. They are made with a strong elastic cord and are made to withstand a lot of wear and tear, but accidents do happen. TR's Tidbits + Treasures is not responsible for ANY problems that may occur.